Getting started
Is ProcaX free to use?
Yes. Creating an account, browsing tenders and opportunities, and saving them is free. A subscription is only needed to unlock priced tenders' full details and documents. See Plans.
Who is ProcaX for?
Businesses looking for government and private sector tenders, and individuals looking for jobs, scholarships, internships, grants and fellowships. Our team also offers professional services such as tender preparation.
How do I create an account?
Register with a username, email and password. You can add your company details afterwards under My account.
Tenders
What's the difference between free and priced tenders?
Free tenders are open to everyone. Priced tenders show a summary to everyone, but the full details, requirements and documents need an active subscription.
How do I get reminded before a tender closes?
Open the tender and click Save Tender. We'll email you before it closes, as long as saved-tender alerts are switched on under Notifications.
Are the tender details always correct?
We work hard to keep listings accurate, but the issuing organisation's own documents are the authority. Always check the official documents and deadline before you bid.
Opportunities
How do I apply for an opportunity?
Click Apply Now on the opportunity page. Applications are made on the organisation's own website.
Can I get alerts for new opportunities?
Yes. Switch on Email me new opportunities under Notifications. To be reminded before a specific deadline, save the opportunity.
Subscriptions and payment
How do I pay?
Choose a plan on the Plans page and pay securely through Paystack. We never see or store your card number.
Does my subscription renew automatically?
Yes, at the end of each billing period, until you cancel. You'll get a reminder before it renews and a receipt for every payment.
What happens if a renewal payment fails?
You keep access for 3 days while we retry the payment. If it still fails, access to priced tenders is paused until you pay.
How do I cancel?
Go to My subscription and cancel. You keep access until the end of the period you've paid for. See our Refund Policy.
Professional services
How do I get help with a tender?
Pick a service on the Services page and click Request a Quote. Describe what you need, attach the tender documents and give us your deadline.
When do I pay for a service?
Only after you accept our quote. Work starts once payment is confirmed, and you can follow progress and message the team on your order page.
Are my documents kept private?
Yes. Documents you attach can only be downloaded by you and the ProcaX team working on your request.
Your account
I forgot my password.
Use Forgot password on the sign-in page and we'll email you a reset link.
How do I change which emails I get?
Under Notifications in My account.
How do I close my account?
Email hello@procax.net from the address on your account and we'll close it and delete your data, except what the law requires us to keep.
Still need help?
Our team replies within one business day.